Got questions? This way.We aim to provide you with clear and helpful information.
General Questions
We repair all major home appliances including refrigerators, freezers, dishwashers, washing machines, dryers, ovens, cooktops, and hoods. Our experienced technicians are trained in all aspects of appliance repair and maintenance, from fault detection to complex repair interventions.
We service all major brands including: AEG, Bosch, Samsung, Whirlpool, LG, Indesit, Electrolux, Candy, Hotpoint, Smeg, Siemens, Miele, Liebherr, Hoover, General Electric, and more. No matter the brand, we have the expertise to fix it.
Yes, we specialize in repairing out-of-warranty household appliances. When an appliance is still under warranty, we recommend contacting the manufacturer or retailer directly to take advantage of warranty-covered assistance.
Yes, we exclusively use original spare parts whenever possible. This ensures reliability, quality, and longevity of the repair work.
We provide appliance repair services across Milano, Pavia, Lodi, Piacenza provinces and over 50 surrounding cities. Our coverage includes major cities and smaller communities throughout most of Lombardy. Call us to confirm service in your specific area.
Common Problems & Solutions
Yes, these are drainage errors we fix daily. E20 typically indicates water isn't draining properly, while E24 points to a pump issue. Our technicians carry common parts to fix these problems on the first visit.
Common causes include defrost system failures, compressor issues, or thermostat problems. Our technicians will diagnose the exact cause and typically complete repairs in one visit. Don't wait - a fridge not cooling can lead to food spoilage.
his is a common issue - usually the defrost system, fan motor, or damper control. Our technicians diagnose the exact cause and typically fix it during the same visit.
In most cases, yes. Problems like poor cleaning, error codes, or drainage issues are usually caused by fixable issues like clogged filters, faulty pumps, or control board problems - all repairable at reasonable cost compared to replacement.
Pricing And Payment Questions
We charge a €50 diagnostic fee for the professional inspection. However, if you proceed with the repair, this diagnostic fee is completely waived.
The €50 diagnostic fee covers the professional inspection of your appliance with clear pricing assessment. Our expert technician will thoroughly examine your appliance and provide you with transparent, detailed cost estimates for any necessary repairs.
This covers our technician's time, expertise, and travel to diagnose your appliance. We provide honest advice on whether repair makes financial sense for your specific situation.
No, absolutely not. We believe in transparent pricing with no surprises. All costs are clearly explained upfront, and payment is only required upon successful completion of the repair.
Payment is required only upon successful completion of repair. We only collect payment once your appliance is fully repaired and working properly.
Repair costs vary significantly by appliance type and issue complexity. Simple repairs like door seals or thermostats range €50-150, medium repairs like washing machine pumps or dishwasher components cost €70-200, while major repairs like refrigerator compressor replacements range €300-600 depending on the compressor type. Oven repairs typically cost €50-150. We always provide exact quotes before starting any work.
Compressor replacement is one of our most significant repairs. Standard compressors cost €200-350 total (including parts and labor), while inverter compressors range €450-700. The final cost depends on your refrigerator's brand, model, and compressor type. We'll assess whether repair or appliance replacement makes more financial sense for your specific situation.
Scheduling Availability Questions
We guarantee repairs and assistance within 24/48 hours from your call. Our rapid response service ensures minimal disruption to your daily routine.
We are available for appointments and service calls:
Monday - Saturday: 07:00 - 20:00
Sunday: By appointment only(no emergency repairs)
Phone support: 24/7
Yes, in the majority of cases, we repair appliances on-site during the first visit. Our technicians arrive equipped with common parts to resolve most appliance problems immediately.
Simple repairs typically take 30 minutes to 1 hour. More complex repairs may take 1-2 hours. If special parts need to be ordered, we'll schedule a follow-up visit to complete the repair.
Repair vs Replace Questions
Generally, consider replacement if:
Repair costs exceed 50% of a new appliance's price Your appliance is over 10-15 years old with major issues You're experiencing frequent breakdowns Compressor replacement costs more than €400-500 on an older refrigerator
We provide honest recommendations based on your appliance's age, condition, and the economics of repair versus replacement.
Depends on the problem and overall condition. Simple repairs on well-maintained older appliances can extend life several years. We'll advise honestly after diagnosis.
Yes, our technician will conduct a thorough inspection and provide you with a detailed quote without obligation. We offer expert and honest advice regarding the most advantageous choice between repair and replacement.
Yes, we take pride in quality repairs using genuine parts. Our experienced technicians ensure repairs are done right the first time. If you experience any issues related to our repair work, contact us immediately and we'll address it promptly.
Payment is required only upon successful completion of repair. We only collect payment once your appliance is fully repaired and working properly.
Repair costs vary significantly by appliance type and issue complexity. Simple repairs like door seals or thermostats range €50-150, medium repairs like washing machine pumps or dishwasher components cost €70-200, while major repairs like refrigerator compressor replacements range €300-600 depending on the compressor type. Oven repairs typically cost €50-150. We always provide exact quotes before starting any work.
Compressor replacement is one of our most significant repairs. Standard compressors cost €200-350 total (including parts and labor), while inverter compressors range €450-700. The final cost depends on your refrigerator's brand, model, and compressor type. We'll assess whether repair or appliance replacement makes more financial sense for your specific situation.