Honest, serious and always available for any problem
AE24 | Smeg Washing Machine Repair Centre Smeg Washing Machine Service & Repair – emergency call-out in Milan and 850+ cities
All models, charge free call-out, transparent pricing, 24/7. Call us now or request your appointment.
Quick links to the information and resources you need.
Smeg · WASHING MACHINE FAULTS
Free diagnosis
‹ swipe through the 7 faults ›
+ tap a point on the machine
Smeg washing machine showing error codes E5, E6 or E13, won’t spin or leaking water?
These are problems we resolve every day and we always have the solution ready — our emergency service for Smeg washing machines, active in Milan and across 850+ cities.
Got an urgent breakdown?
Contact us now — response within minutes
Smeg washing machine out of warranty — repair is still the right first call —
drum noise, a door that won’t seal, a cycle that stops mid-wash — out-of-warranty washing machine faults look serious and almost never are. Bearings, seals, pumps and brushes are replaceable components. The machine is almost always worth keeping, front-load or top-load, freestanding or built-in.
Why choose AE24 for Smeg washing machines repairs?
We have been working on Smeg washing machines for over ten years. Every job follows the same path — fast diagnosis, right part, repair in a single visit. Most of the faults we find are ones we have already seen and fixed hundreds of times — less time diagnosing, more time getting your appliance back in operation.
Common Smeg washing machine problems we fix:
- Smeg error E5 water inlet valve fault or pressure switch issue
- Smeg error E6 blocked drain pump filter or clogged drain hose
- Smeg error E13 door interlock failure or control board fault
- Leaking water worn door seal, split hose or loose connection
- Excessive vibration worn shock absorbers or unbalanced drum
- Not heating heating element failure or faulty NTC temperature sensor
Professional Smeg washing machines service by AE24 — out-of-warranty repairs with emergency response in 24-48 hours. Original and compatible parts, 24/7 phone support, transparent pricing with no hidden fees.
Most requested repairs
- Water inlet valve replacement (E5 error)
- Drain pump cleaning (E6 error)
- Door lock repair (E13 error)
- Spider arm and drum shaft repair
- Door porthole glass replacement
- Wiring harness and connector repair
- Counterweight bolt re-securing
- Bearing noise diagnosis and drum inspection
- Pressure hose and chamber tube replacement
- Tub and outer drum lip seal replacement
Frequently asked questions
No, if you proceed with the repair — the call-out cost is zero. If not, a fixed fee of €50 is charged for the diagnostic visit. Learn more about how we work.
It depends on the type of fault and the part needed. Smeg washing machines usually fall between €80 and €300. The technician will assess everything on-site and give you the exact cost before proceeding. Learn more on our FAQ page.
Yes, including older and discontinued models. We repair all Smeg washing machines regardless of age or warranty status, using original and compatible parts — without going through the official service center.
We use genuine Smeg parts or compatible parts of equivalent quality. Before ordering any part we present the available options with respective costs, so you can choose freely. The most requested parts for washing machines — pumps, bearings, seals and electronic boards — are already in the technician's van.
Our goal is always to resolve everything on the first visit. We bring the most common parts with us and complete about 80% of repairs without needing to return. When the fault requires a component not immediately available, we arrange a return within 24-72 hours.
To book an appointment with our Smeg washing machine service centre simply call +39 331 71 67 874 or use our online booking form. Choose the time that works best for you. One of our expert technicians will be available to assist within 24/48 hours of your request. Service guaranteed every day from 7:00 AM to 8:00 PM.
Call us now
+39 331 71 67 874
Fill in the online form
Service within 24/48h
Every day 7:00 AM – 8:00 PM
Why choose AE24Smeg washing machine broken? Here’s why our customers choose AE24:
-
Experienced10+ years fixing all brands – Samsung, Bosch, Whirlpool. We know every error code and have the parts to fix it right.
-
ResponsiveCall us and get service within 48 hours. Our technicians arrive on time with common parts ready to complete repairs in one visit.
-
ReliableClear pricing before we start. Genuine parts used. No surprises, just honest professional service.
Request a bookingBook your repair online – quick response guaranteed
Call us at +39 331 71 67 874 or schedule your callback – choose the best time and we’ll call to book your repair.
Reviews from our clients
