Hotline: +39 331 71 67 874 Booking

AE24 | Smeg Tumble Dryers Service Center Smeg Tumble Dryers Service & Repair – emergency call-out in Milan and 850+ cities

All models, charge free call-out, transparent pricing, 24/7. Call us now or request your appointment.

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Smeg dryer showing error codes E15, E14 or E12, not heating or drum won’t turn?

These are frequent problems and we always have the solution ready — our emergency service for Smeg dryers, active in Milan and across 850+ cities.

Got an urgent breakdown?

Contact us now — response within minutes

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Repairing your Smeg dryer is almost always the more sustainable choice —

manufacturing a new tumble dryer — and disposing of the old one — has a substantial environmental cost. Replacing a heating element, a belt or a thermal fuse has almost none. An appliance already in use is almost always the lower-impact option.

Why choose AE24 for Smeg dryers repairs?

We have been repairing Smeg dryers for over ten years. Speed, transparency, and repairs that last — that is what every job is built on. We carry genuine and compatible parts for the most common faults, so 80% of repairs are completed on the first visit. No waiting for parts, no second appointment: fault resolved in a single call-out.

Common Smeg dryer problems we fix:

  • Smeg error E15 heating element failure or faulty thermostat
  • Smeg error E14 NTC temperature sensor failure
  • Smeg error E12 motor tachometer failure
  • Making loud noise worn drum bearings or loose belt
  • Won't start door switch not engaging or control board fault
  • Stopping mid-cycle overheating protection triggered

AE24 provides professional Smeg dryers repairs out of warranty. Emergency service within 24-48 hours and 24/7 phone support guaranteed.

Most requested repairs

  • Heating element replacement (E15 error)
  • NTC temperature sensor replacement (E14 error)
  • Motor tachometer repair (E12 error)
  • Belt idler arm replacement
  • Airflow restriction diagnosis and duct service
  • Programme selector switch replacement
  • Motor start relay replacement
  • Water collection tank float switch repair
  • Drum seal adhesive refix
  • Full operational test and safety inspection

Frequently asked questions

The diagnostic visit is free if you proceed with the repair. If not, a fixed fee of €50 is charged at the end of the visit. Learn more about how we work.
The cost is made up of labour and the part required, which varies depending on the fault. Smeg dryers fall between €70 and €280. The technician will go through everything with you before starting. Learn more on our FAQ page.
Yes, we repair all Smeg dryer models regardless of warranty status. You do not need to go through official service centers — we use original and compatible parts and our service is often faster and more affordable than manufacturer repairs.
Yes. We work with genuine Smeg parts because they last longer and reduce the risk of a second fault in the short term. When the original is unavailable or disproportionately expensive, we offer compatible parts of equivalent quality. We bring the most commonly replaced components for dryers with us — if the part needed isn't on board, we order it and fit it at the next visit, usually within 2-3 working days.
Standard faults are resolved in one visit of 1-2 hours. For problems with the electronic board or uncommon components, further investigation may be needed: in that case the technician immediately communicates the next steps and expected timescales, without leaving you uncertain about costs or duration.

To book an appointment with our Smeg dryer service centre simply call +39 331 71 67 874 or use our online booking form. Choose the time that works best for you. One of our expert technicians will be available to assist within 24/48 hours of your request. Service guaranteed every day from 7:00 AM to 8:00 PM.

Call us now +39 331 71 67 874
Fill in the online form
Service within 24/48h Every day 7:00 AM – 8:00 PM

Why choose AE24Smeg tumble dryer broken? Here’s why our customers choose AE24:

  • 1.
    Experienced
    10+ years fixing all brands – Samsung, Bosch, Whirlpool. We know every error code and have the parts to fix it right.
  • 2.
    Responsive
    Call us and get service within 48 hours. Our technicians arrive on time with common parts ready to complete repairs in one visit.
  • 3.
    Reliable
    Clear pricing before we start. Genuine parts used. No surprises, just honest professional service.

Request a bookingBook your repair online – quick response guaranteed

Call us at +39 331 71 67 874  or schedule your callback – choose the best time and we’ll call to book your repair.

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    Reviews from our clients
    "

    Numbers one in its sector

    GI
    Giovanni Iovino
    Pavia
    "

    Competenti e professionali!!!

    VC
    Vanessa Caruso
    Piacenza
    "

    I felt very good. Coming on time on the day. Washing machine repaired.

    SZ
    Sonia Zani
    Pavia, Italy
    "

    Very helpful and very kind congratulations

    PC
    Piero Costa
    Pavia
    "

    Honest, serious and always available for any problem

    GB
    Gennaro Bruno
    Pavia, Italy
    "

    Too good maximum seriousness

    AG
    Antonino Giglio
    Lodi
    "

    Excellent service! The technician arrived on time and solved my refrigerator problem with great professionalism. In a short time everything worked perfectly. Really satisfied, I recommend it to everyone!

    SV
    Stanislav Vdovin
    Pavia, Italy
    "

    Excellent, you are a wonderful company, congratulations to the workers

    CA
    Carlo Alfano
    Pavia, Italy
    "

    Thank you, they repaired my fridge very well...

    RC
    Roberto Chierico
    Pavia
    "

    Thank you, they're honest

    SG
    Singh Gurnihal
    Milano
    "

    Respected appointment time, solved washing machine problem with competence and precision, honorary in the norm!

    LG
    Luisa Giarrusso
    Como
    "

    Excellent service, they are very good

    А
    Александр Савчук
    Varese
    "

    I thought I had to throw it away, a 4-year-old dryer that came out of 1 month out of the warranty, instead repaired in 20 minutes by the technician. Thank you very much.

    MC
    Marco Carlino
    Pavia
    "

    Excellent service! A punctual and competent technician repaired my washing machine in half an hour. Recommended!

    DR
    Diana Rutkovskaia
    Pavia, Italy
    "

    Speed, professionalism and great experience. Excellent

    RR
    Roberto Rubino
    Pavia, Italy